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Users choose between different activities proposed depending on:
- The type of activity
- The Destination
- The period
The platform displays a series of activities that match the user’s selections, and users make their choice.
To make a request, users pay a reservation fee to Gastronomy Tours online which is refunded immediately if the request is rejected.
The Activity provider then receives an email and eventually a text message, informing that someone made a reservation for a certain Activity, a certain number of visitors, day, and time. The Activity Provider must respond within 24 hours at the latest, otherwise, the visitor will receive an automated message that the Activity is not available.
If the Activity provider accepts the request by clicking “Accept request” in response to the above email/text message, the visitor will receive an e-mail with the reservation details which will be used as proof of reservation.
In case the Activity provider does not wish to accept the request, they press “Reject request” and the visitor will receive an email informing that the Activity is not available, and the amount deposited during the reservation is then immediately refunded.
The Activity Provider has also the possibility to request an advance payment from the visitor, which is deposited to a Gastronomy Tours account first and will be then transferred to the Activity Provider account a few days after the visit, charging the Activity Provider 2.0€/person.
To see the full Terms of cooperation between Gastronomy Tours and Activity Providers press here.