FAQ
How can I cancel my subscription?
Please email us at [email protected] if you wish to cancel your subscription, and we will take down your profile from our website. Nevertheless, if you have already accepted a request from a…
Can I cancel my subscription and get refunded?
You can cancel your subscription but you cannot be refunded.
For how long is my subscription valid?
The subscription to Gastronomy Tours lasts for 1 year. You will get noticed one month before the expiration date of your subscription to renew it.
What happens if the visitor does not show up at the scheduled appointment?
Gastronomy Tours cannot guarantee that the visitor will show up and therefore bears no responsibility.
Who is in charge of the management of my company’s profile page?
The team of Gastronomy Tours is in charge of your listing page. We write the content about your company and your activities with the information you provide us. Then, you confirm your…
Can I select the photos or videos you will post to represent my company’s profile page?
We choose some photos and videos from the ones you provide us during your registration, and we present them to you. If you agree we post them.
How do I add, remove, or modify any information of my profile?
Email at [email protected] the material you wish to delete and we will make the requested changes.
How can I add, remove, or modify an activity of my business profile?
Email us at [email protected] with all the details of the new activity along with a sample photo or any changes you wish to make and we will update your profile.
How can I upgrade my subscription?
If you wish to upgrade your subscription press here.
Can I get advertised on Gastronomy tours’ Social Media?
Yes, you can. The Silver or Gold membership gives you the right to post several times a year, by sending us an email with your post, and the date you wish for…
How can I get advertised by presenting my profile in the featured spaces?
Please press here to see our price list and contact us with your request. Please specify the month(s) and the space(s) you wish to be presented and we will get back to you shortly.
Terms of cooperation between Gastronomy Τours and Producers, Museums, Travel Agents and and Activity Providers
To view the terms with Producers please press here.To view the terms with Museums please press here.To view the terms with Travel Agents please press here.To view the terms with Activity Providers…
What’s the cost for joining Gastronomy Tours?
Producers must: Inform Gastronomy Tours about changes they want to make in their profile (in the presentation text, in the tasting sessions, schedules, price list, activities, etc.) Respond within 24 hours to requests for…
Subsribers’ Obligations
Producers must: Inform Gastronomy Tours about changes they want to make in their profile (in the presentation text, in the tasting sessions, schedules, price list, activities, etc.) Respond within 24 hours to requests for…
Who can register at gastronomytours.com?
Anyone who owns a business that produces gastronomic products and who wishes to provide visitors with guided tours, tasting sessions and eventually activities related to the production process. Any travel agent that…
What does the price of a visit include?
This includes a reservation fee charged by Gastronomy Tours plus the cost of the visit charged by the producer.
What is the discount voucher?
The voucher for the visit or the activity in the cost of 15%, with a minimum of 3€/person, covers the booking fee and can be used as a 15% discount for purchases over…
What happens if the producer does not show up for an appointment?
Please contact [email protected] within 30 minutes of your scheduled appointment and we will refund the voucher value and offer you another free reservation of your choice. You will also get credited at your…
When will my account be debited while booking?
The amount of the Reservation Deposit shall not be charged to your credit card until you receive a Confirmation Order of your booking; only the credit limit of your card shall be…
Can I change a reservation?
You can change your reservation free of charge if the change is made 72 hours prior to your scheduled appointment.
What happens if the producer cancels the booking?
If the producer cancels your booking, we will refund the voucher value.
Can I cancel my reservation?
You are entitled to cancel a booking for a visit at any time within 14 days but not later than 72 hours before your scheduled visit; the 14 days period beginning on…
How can payments be made?
With the usual credit cards: Mastercard, Visa, American Express, Paypal or with debit cards.
Is the payment process secure?
In making any payment in relation to Gastronomy Tours, the user agrees that all credit card information and any other payment or personal information provided necessary to make payments is handled by…