Terms of Cooperation between Gastronomy Tours and Producers

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(June 2022)

1. The company with the name “A&R GREEK LIFE SRL” based in Bucharest, Romania, Splaiul Unirii street no. 4, with VAT number RO42268964, legally represented [hereinafter “GASTRONOMY TOURS” or “GT”] operates an online store for the promotion of gastronomic products and Producers of gastronomic products, Museums of culinary interest, proposes excursions that also include visits to producers or museums of culinary products, and performs reservations for visits and activities, and operates and offers a web application and an application for Android and iOS mobile phones (hereinafter “website” or “platform”).

2. The Producers that cooperate with GASTRONOMY TOURS appear under a separate profile on the website of GASTRONOMY TOURS and under the category/-ies of the principal product they produce hereinafter THE PRODUCER or THE PRODUCERS.

3. The Producers’ profile includes information about their facilities and the services that they provide to their Visitors, indicatively photographs, descriptions, artwork, and videos submitted by the PRODUCERS to GASTRONOMY TOURS. PRODUCERS guarantee the correctness of the material submitted to be presented in their profile, and that they either own or have the full rights to provide the said material to GASTRONOMY TOURS, and to publish it.  PRODUCERS also have the possibility to amend and modify their published material whenever they so wish by notifying GASTRONOMY TOURS by electronic message (e-mail) to [email protected] so that the PRODUCERS’ profile can thus be updated. PRODUCERS will also provide their pricelist to GASTRONOMY TOURS for each kind of visit and/or activity offered, and this pricelist will be included in their profile.

In such cases where a PRODUCER modifies or cancels any of their services offered without notifying GASTRONOMY TOURS, the PRODUCER is still obliged to honor all requests that the PRODUCER has agreed to under the Terms and Conditions in force at the time of the acceptance of the request(s).

The Producers guarantee the validity and accuracy of their pricelist, and the latter cannot be modified without prior notification to GASTRONOMY TOURS

Gastronomy Tours may, at its sole discretion, refuse and/or make such changes to the material submitted by the Producers for their profiles so as to ensure the material’s suitability, mainly in terms of phrasing, for use in the Platform.

4. a) PRODUCERS participate in the GASTRONOMY TOURS website free of charge with the “Bronze” subscription and limited services, while the “Silver” and “Gold” subscriptions offer upgraded services as mentioned in the table below.

Bronze Subscription0€ /year
– As in the “Silver” subscription but with four free press releases
per year presented to the Gastronomy Tours social media and its blog. 
– Prerequisite: the inclusion of the Gastronomy Tours Trademark
(book your visit or GT member) in the PRODUCERS’ website that
you can find it here.
Silver Subscription120€ /year
– Participation in the Gastronomy Tours website
– Enabled direct communication between visitors and producers
– Participation in the mobile applications for Android and iOS mobile devices
– Two free press releases per year presented to the Gastronomy Tours social
media and its blog.
– Enabled promotion in a privileged position on both the website and the
mobile applications
Gold Subscription90€ /year
– As in the “Silver” subscription but with four free press releases
per year presented to the Gastronomy Tours social media and its blog. 
– Prerequisite: the inclusion of the Gastronomy Tours Trademark
(book your visit or GT member) in the PRODUCERS’ website that
you can find here.

For subscribers registered before 31/12/21 the “Silver” subscription is provided free of charge until 31/12/23

Price List of Promotional Services
Present your company profile in the featured spaces on the front page of Gastronomytours.com.   200 € /month (From October to April),
300 €/month (From April to October)
Present your company profile in the featured spaces of each product category of Gastronomytours.com.   100 € /month (From October to April),
150 €/month (From April to October)
Presented in the featured spaces of each destination of Gastronomytours.com.   50 € /month (From October to April),
75 €/month (From April to October)
Posting a press release on social media and Blog of Gastronomytours.com:50€

b) GASTRONOMY TOURS is paid for visits for guided tours and tastings as well as for activities to producers with a value of less than 20€/person directly by the visitor with a fixed charge of 3€ per person.
For activities worth more than 20€/person Gastronomy Tours is paid by the producer, by deducting 15% from the price of the producer’s activity.  The final breakdown will be always mentioned on the issued voucher to the visitor and to the producer.
Upon completion of the reservation, GASTRONOMY TOURS issues a coupon and sends it to the visitor and the producer. Visitors must present it to the producer as proof of the reservation and entitle its owner to a discount for any purchases made by the producer, as stated below in Paragraph 6.

5. Visitors pay the agreed amount for the visit or activity that they have booked, as shown on their coupon, directly to the PRODUCERS on the day of their visit or activity.

Should the PRODUCERS wish to collect in advance part or the entire amount for the activity, i.e. from 85% of this value according to the foregoing, GASTRONOMY TOURS provides the possibility for this collection to be effected through its platform in the account of GASTRONOMY TOURS at the time of the reservation.  GASTRONOMY TOURS then pays this amount to the PRODUCERS within 15 days from the completion of the activity whilst retaining as a fee the amount of € 2 per visitor.

6. Should the visitor make purchases from the Producer after the visit, then the Producer must provide a 10% discount on purchases above 30€/person, or another type of discount according to the producer’s discount policy which the producer must notify by email to [email protected].

7. PRODUCERS undertake to reply to reservation requests with a message of acceptance of refusal within 24 hours of the request’s receipt, failing which an automated message will be sent to the Visitor that the Producer is not available.

8. Visitors have the right to cancel their visit and/or activity within 14 days from the date of confirmation of their reservation and up to 7 days before the date of the visit/activity, and GASTRONOMY TOURS undertakes to refund to the Visitors all amounts paid by them. In this case, the PRODUCERS have no claim against GASTRONOMY TOURS and the Visitors.

Should the Visitors cancel the visit and/or activity with delay (i.e. not in adherence to the foregoing cancellation period) or they do not show up on the agreed reserved date, the PRODUCERS will raise no claim against GASTRONOMY TOURS unless this concerns an activity for which the Visitor has prepaid the reservation in part or in total, as per Term number 5 above. In this latter case, GASTRONOMY TOURS shall refund the prepaid amount to the PRODUCER within 15 days from the date of the programmed activity, deducting € 2.- per Visitor as a fee.

9. Producers who cancel a reservation due to force majeure or for reasons they could not have foreseen or prevented shall inform GASTRONOMY TOURS of the cancellation at least 48 hours prior to the commencement of the programmed visit/activity and, should they so wish, suggest a change of date for the visit/activity, provided that this is accepted by the Visitors, else  GASTRONOMY TOURS and the PRODUCERS shall refund whatever amount they have collected from the Visitors, whilst the PRODUCERS agree to render GASTRONOMY TOURS harmless of any related claims.

10. Producers can terminate their cooperation with GASTRONOMY TOURS by lodging an advance notice of one (1) month and provided all visits/activities booked via the Platform of GASTRONOMY TOURS have taken place. Similarly, GASTRONOMY TOURS may terminate its cooperation with Producers but without prior notice of termination should the Producers be in breach of their obligations.

Should the Producers cancel a reservation for reasons other than those mentioned in the preceding paragraph or if they do not appear at the agreed time at the agreed meeting point, GASTRONOMY TOURS is obliged to refund to the Visitors any amount it may have collected, whilst the PRODUCERS shall compensate GASTRONOMY TOURS with the amount of € 25 per Visitor. Producers also assume the obligation to make good any damage and loss sustained by GASTRONOMY TOURS, including non-pecuniary harm. In addition, GASTRONOMY TOURS may, at its discretion, discontinue its cooperation with the PRODUCER involved and delete their profile from the Platform.

11. Within the framework of their cooperation both GASTRONOMY TOURS and Producers process data of a personal nature related to the representatives of either party, to their personnel, and to the Visitors. GASTRONOMY TOURS hereby informs that the personal data it processes belongs to the Romanian company under the name «A&R GREEK LIFE SRL» with head office in Bucharest, Romania, at 4, Splaiul Unirii st. (Data Processing Manager). PRODUCERS shall inform GASTRONOMY TOURS of the identity and contact details of their Data Processing Manager also during their agreeing to the present Terms and Conditions, else no co-operation between GASTRONOMY TOURS and the Producers will be in force. The processing of data by both contracting parties is governed by the General Data Protection Regulation 2016/679 of the European Union (GDPR) and the national legislation in force for the protection of personal data.

12. The Parties confirm that they fully comply with their obligations as described and enforced by GDPR and the current national legislation for the protection of personal data.

13. GASTRONOMY TOURS has, at any time and using any means, the right to assign either part or the complete set of its rights and obligations which derive from the present to any third party and will notify the Producers to that effect in writing.

14. For any disputes resulting from the cooperation between GASTRONOMY TOURS and Producers, Hellenic and Union Law is applicable, and the courts of Athens are designated as the competent courts to resolve such disputes.

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