Terms of Cooperation between Gastronomy Tours and Museums

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1. The sole proprietorship company under the name Alexandros-Ioannis Megapanos of Epaminondas and legal name Gastronomy Tours (or We) registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and Tax Identification Number: EL043478044 [hereinafter “GASTRONOMY TOURS” or “GT”] operates an online store for the promotion of gastronomic products and Producers of gastronomic products, Museums of culinary interest, proposes excursions that also include visits to producers or museums of culinary products, and performs reservations for visits and activities, and  operates and offers a web application and an application for Android and iOS mobile phones (hereinafter “website” or “platform”). 

2. Museums collaborating with GASTRONOMY TOURS appear with a separate profile in the MUSEUMS category on the GASTRONOMY TOURS website. 

3. The profile of the Museums includes information related to the museum’s history, a brief description of their exhibits, and the services they provide to visitors. In addition, the profile may include photos, descriptions, graphics, and videos provided by the Museums themselves to GASTRONOMY TOURS. The Museums guarantee the accuracy of the material displayed on their profile and that it belongs to them, and/or they have every right to grant it to GASTRONOMY TOURS and publish it. They can also modify it whenever they wish by emailing GASTRONOMY TOURS ([email protected]) the new information to update their profile. The MUSEUMS will also deliver to GASTRONOMY TOURS a price list per visitor for each visit and/or activity they offer, which price list will be included in their profile. 

Should the Museum modify or discontinue its services without notifying GASTRONOMY TOURS, the Museum must execute any requests it has accepted under the terms of the service for which the request has been accepted. 

The Museums guarantee the accuracy of their price list, which cannot be changed unless GASTRONOMY TOURS is informed. 

GASTRONOMY TOURS may refuse and/or change the material provided by the Museums, mainly in the wording, to make the content consistent with the Platform at its discretion. 

4 a) Museums can participate in the GASTRONOMY TOURS website and Mobile Application for free,

b) GASTRONOMY TOURS is reimbursed with a 10% commission on the price of the entrance to the MUSEUM charged to the USER, in addition to the price set by the MUSEUM, with a minimum amount of 3.0€/person once the MUSEUM accepts the request paid by the USER. Upon completion of the reservation, GASTRONOMY TOURS issues a voucher received by both the MUSEUM, with the details of the USER, and the USER, with the details of the MUSEUM. The USER must present this voucher to the MUSEUM upon arrival as proof of the reservation.
For activities offered by the MUSEUM, Gastronomy Tours is paid through a 15% commission on the price of the MUSEUM’s activity, deducted from the MUSEUM with a minimum of 3€ per person. The final breakdown will always be mentioned on the voucher issued to the MUSEUM. 
Should the visitors make purchases from the MUSEUMS during their visit, not the activity, they are eligible for a 10% discount for purchases exceeding 30 € per person or a different discount following the MUSEUM’S discount policy, which the museum must notify by email to [email protected] regarding any alternative discount. The discount details will always be specified on the booking voucher sent to the User and the MUSEUM. 
Upon completion of the reservation, GASTRONOMY TOURS issues a reservation voucher and sends it to both the user and the museum. Users must present the voucher to the museums as proof of the reservation.
The MUSEUMS are paid by bank transfer for their services during the first week of the month following the execution of the activity, after issuing an aggregated invoice for the month’s services and sending it to Gastronomy Tours.

5. USERS pay the nominal value of the visit or activity, as indicated in the MUSEUM’s profile on GASTRONOMY TOURS, as soon as the MUSEUM accepts the reservation. Finally, the MUSEUM must issue an invoice to GASTRONOMY TOURS after the USER’s visit for the amount of the nominal value of the activity, not including the GASTRONOMY TOURS commission, as shown on the booking confirmation voucher.

6. MUSEUMS, when receiving a notice of reservation from a USER, must reply whether they confirm or reject the reservation within 24 hours; otherwise, a message will be automatically sent to the VISITOR that the MUSEUM in question is not available.

7. USERS have the right to cancel their visit and/or activity up to 7 days before the date of the visit/activity, and GASTRONOMY TOURS undertakes to refund to the User all amounts paid by them. In this case, the MUSEUMS have no claim against GASTRONOMY TOURS and the USER. 

Should the USER cancel the visit and/or activity with delay (i.e. not in adherence to the foregoing cancellation period) or do not show up on the agreed reserved date, GASTRONOMY TOURS shall refund the MUSEUM. 

8. MUSEUMS who cancel a reservation due to force majeure or for reasons they could not have foreseen or prevented shall inform GASTRONOMY TOURS of the cancellation at least 48 hours before the commencement of the programmed visit/activity and, should they so wish, suggest a change of date for the visit/activity, provided that the Visitors accept this, else  GASTRONOMY TOURS shall refund whatever amount collected from the user, whilst the MUSEUMS agree to render GASTRONOMY TOURS harmless of any related claims. 

Suppose the MUSEUM cancel the reservation for reasons other than those provided for in the immediately preceding paragraph or does not appear at the agreed time at the agreed place. In that case, GASTRONOMY TOURS is obliged to refund to the guests the amount received, and the MUSEUM shall compensate GASTRONOMY TOURS with the amount of 25 € per guest. They will also be responsible for compensation for any damage to GASTRONOMY TOURS including moral damage. In addition, GASTRONOMY TOURS will be entitled to terminate its cooperation with the MUSEUM in question and delete its profile from its platform. 

9. MUSEUM can terminate its cooperation with GASTRONOMY TOURS by lodging an advance notice of one (1) month and providing all visits/activities booked via the Platform of GASTRONOMY TOURS have taken place. Similarly, GASTRONOMY TOURS may terminate its cooperation with MUSEUM without prior notice of termination should the MUSEUM breach its obligations. 

10. Within the framework of their cooperation both GASTRONOMY TOURS and MUSEUM process data of a personal nature related to the representatives of either party, to their personnel, and the users. GASTRONOMY TOURS hereby informs that the personal data it processes belongs to the sole proprietorship company under the name Alexandros-Ioannis Megapanos of Epaminondas with legal name Gastronomy Tours, registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and Tax Identification Number: EL043478044 (Data Processing Manager). MUSEUMS shall inform GASTRONOMY TOURS of the identity and contact details of their Data Processing Manager also during their agreeing to the present Terms and Conditions, else no cooperation between GASTRONOMY TOURS and the MUSEUMS will be in force. The processing of data by both contracting parties is governed by the General Data Protection Regulation 2016/679 of the European Union (GDPR) and the national legislation in force to protect

personal data. 

11. The Parties confirm that they fully comply with their obligations as described and enforced by GDPR and the current national legislation for the Protection of Personal Data. 

12. GASTRONOMY TOURS has, at any time and using any means, the right to assign either part or the complete set of its rights and obligations which derive from the present to any third party and will notify the MUSEUMS to that effect in writing. 

13. For any disputes resulting from the cooperation between GASTRONOMY TOURS and MUSEUMS, Hellenic and Union Law are applicable, and the courts of Athens are designated as the competent courts to resolve such disputes