FAQ

How Gastronomy Tours works with Travel Agents

How Gastronomy Tours works with Travel Agents
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Users choose between day trips proposed depending on:

  • The profile of the trip
  • The days that it is held

The platform displays a series of day trips that match the user’s selections, and users make their choice.

To make a request, users pay a reservation fee to Gastronomy Tours online which is refunded immediately if the request is rejected.

The Travel Agent then receives an email and eventually a text message, informing that someone made a reservation for a certain Day Trip for a certain number of visitors, day, and time. The Travel Agent must respond within 24 hours at the latest, otherwise, the visitor will receive an automated message that the Day tour is not available.

If the Travel Agent accepts the request by clicking “Accept request” in response to the above email/text message, the visitor will receive an e-mail with the reservation details which will be used as proof of reservation.

In case the Travel Agent does not wish to accept the request, they press “Reject request” and the visitor will receive an email informing that the Day trip is not available, and the amount deposited during the reservation is then immediately refunded.

The Travel Agent has also the possibility to request an advance payment from the visitor, which is deposited to a Gastronomy Tours account first and will be then transferred to the associated party’s account a few days after the visit, charging the associated party 2.0€/person.

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