Terms of Cooperation between Gastronomy Tours and Travel Agents

Πατήστε εδώ για Ελληνικά

(December 2023)

1. The sole proprietorship under the name Alexandros-Ioannis Megapanos of Epaminondas, with legal name Gastronomy Tours (or We) is registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and with Tax Identification Number: EL043478044 [hereinafter “GASTRONOMY TOURS” or “GT”] operates an online store for the promotion of gastronomic products and Producers of gastronomic products, Museums of culinary interest, proposes excursions that also include visits to producers or museums of culinary products, and performs reservations for visits and activities, and  operates and offers a web application and an application for Android and iOS mobile phones (hereinafter “website” or “platform”). 
   
2. The Travel Agents (hereinafter “THE TRAVEL AGENT or TRAVEL AGENTS”) cooperating with GASTRONOMY TOURS display their travel suggestions on the GASTRONOMY TOURS website in the Trips category. 
   
3. The profile of the travel suggestions of the TRAVEL AGENTS includes information about the services they provide to participants, such as, but not limited to, photographs, description of the travel suggestion, graphics and videos provided by the TRAVEL AGENTS themselves to GASTRONOMY TOURS. TRAVEL AGENTS warrant the accuracy of the material displayed on their travel proposal profile and that such material belongs to them and/or they hold all rights to submit the material to GASTRONOMY TOURS and to publish it. They also have the possibility of modifying it whenever they so wish by informing GASTRONOMY TOURS by email to ([email protected]) to update their profile. The TRAVEL AGENTS will also submit to GASTRONOMY TOURS a price list per visitor for each travel suggestion they offer, which price list will be included in their profile. 
   
   Should the TRAVEL AGENT modify or cancel its services without notifying GASTRONOMY TOURS, the Producer must execute any requests it has accepted under the terms of the service valid at the time of the acceptance of the request. 
   
   TRAVEL AGENTS guarantee the accuracy of their price list, which cannot be changed unless GASTRONOMY TOURS is informed. 
   
   GASTRONOMY TOURS may refuse and/or make changes to the material, especially the wording that the TRAVEL AGENTS submit so that it may be consistent, at the discretion of GASTRONOMY TOURS, with the style of the wording of its Platform. 
   
4. a) TRAVEL AGENTS participate in the GASTRONOMY TOURS website and Mobile Application for free.

b) GASTRONOMY TOURS is paid for bookings to travel suggestions of TRAVEL AGENTS directly by the USERS for the whole amount to a GASTRONOMY TOURS Bank Account. Upon completion of the booking, after the TRAVEL AGENT has accepted the request, GASTRONOMY TOURS must issue a receipt or invoice of the total amount to the USER and the TRAVEL AGENT must issue another to Gastronomy Tours without including the Gastronomy Tours commission.

Gastronomy Tours Commission Rates
Travel Agents Activities price not including commission	+15%
Travel Agents Activities price including commission	20%

4. Visitors pay the agreed amount according to the terms of the tour they choose. 
   
5. TRAVEL AGENTS are paid by GASTRONOMY TOURS after the completion of their travel product by a deposit to their bank account, withholding 15% as its fee, at the beginning of the month following the completion of the tour. 
   
6. Once TRAVEL AGENTS receive a notification for a reservation from an applicant, they must respond within 24 hours whether they confirm the reservation, otherwise, a message will automatically be sent to the applicant that the TRAVEL OFFER in question is unavailable. 
   
7. USERS have the right to cancel their booking with no charges 7 days before the booking date or by the terms of the respective travel offer as displayed in the profile of the travel offer getting reimbursed for the amount paid, deducted by Bank charges and card processing fees applicable close to 5%.
   
8. If TRAVEL AGENTS cancel a reservation due to force majeure or reasons that they could not foresee or prevent, they must inform GASTRONOMY TOURS no later than 48 hours before the date of the planned travel proposal and, if they wish, they can propose a change of date, provided that it is approved by the applicants, otherwise GASTRONOMY TOURS is obliged to return whatever amount it has collected to the users deducted by Bank charges and card processing fees applicable close to 5%, and the TRAVEL AGENTS have no claim against GASTRONOMY TOURS and the guests. 
   
   Suppose the TRAVEL AGENTS cancel the reservation for reasons other than those provided in the immediately preceding paragraph or do not appear at the agreed time at the agreed point. In that case, GASTRONOMY TOURS is obliged to return to the applicants the amount collected and the TRAVEL AGENTS to compensate GASTRONOMY TOURS with the amount of €25 per visitor. They will also be responsible for the restoration of any damage to GASTRONOMY TOURS, including its moral damage. In addition, GASTRONOMY TOURS will be entitled to terminate its cooperation with the said TRAVEL AGENT and to delete the profile of its travel proposals from the platform. 
   
9. TRAVEL AGENTS can terminate their cooperation with GASTRONOMY TOURS by lodging an advance notice of one (1) month and providing all visits/activities booked via the Platform of GASTRONOMY TOURS have taken place. Similarly, GASTRONOMY TOURS may terminate its cooperation with TRAVEL AGENTS but without prior notice of termination should the TRAVEL AGENTS be in breach of their obligations. 
   
10. Within the framework of their cooperation both GASTRONOMY TOURS and TRAVEL AGENTS process data of a personal nature related to the representatives of either party, to their personnel and the USERS. GASTRONOMY TOURS hereby informs that the personal data it processes belong to sole proprietorship under the name Alexandros-Ioannis Megapanos of Epaminondas with legal name Gastronomy Tours registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and with Tax Identification Number: EL043478044. (Data Processing Manager).  PRODUCERS shall inform GASTRONOMY TOURS of the identity and contact details of their Data Processing Manager during their agreeing to the present Terms and Conditions. Otherwise, no cooperation between GASTRONOMY TOURS and the Producers will be in force. The processing of data by both contracting parties is governed by the General Data Protection Regulation 2016/679 of the European Union (GDPR) and the national legislation in force to protect personal data. 
    
11. The Parties confirm that they fully comply with their obligations as described and enforced by GDPR and the current national legislation for the protection of personal data. 
    
12. GASTRONOMY TOURS has, at any time and using any means, the right to assign either part or the complete set of its rights and obligations which derive from the present to any third party and will notify the Producers to that effect in writing. 
    
13. For any disputes resulting from the cooperation between GASTRONOMY TOURS and TRAVEL AGENTS, Hellenic and Union Law are applicable, and the courts of Athens are designated as the competent courts to resolve such disputes.