Terms of Cooperation between Gastronomy Tours and Producers

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1. The sole proprietorship company under the name Alexandros-Ioannis Megapanos of Epaminondas, with legal name Gastronomy Tours (or We), registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and with Tax Identification Number: EL043478044 [hereinafter “GASTRONOMY TOURS” or “GT”] operates an online store for the promotion of gastronomic products and Producers of gastronomic products, Museums of culinary interest, proposes excursions that also include visits to producers or museums of culinary products, and performs reservations for visits and activities, and operates and offers a web application and an application for Android and iOS mobile phones (hereinafter “website” or “platform”). 

2. The Producers that cooperate with GASTRONOMY TOURS appear under a separate profile on the website of GASTRONOMY TOURS and under the categories of the principal product they produce hereinafter THE PRODUCER or THE PRODUCERS. 

3. The PRODUCERS’ profile include information about their facilities and the services that they provide to their Visitors, indicatively photographs, descriptions, artwork, and videos submitted by the PRODUCERS to GASTRONOMY TOURS. PRODUCERS guarantee the correctness of the material submitted to be presented in their profile, and that they either own or have the full rights to provide the said material to GASTRONOMY TOURS, and to publish it.  PRODUCERS also can amend and modify their published material whenever they so wish by notifying GASTRONOMY TOURS and providing the necessary information by electronic message (e-mail) to [email protected] so that Gastronomy Tours makes the changes to the PRODUCERS’ profile, can thus be updated. PRODUCERS will also provide their pricelist to GASTRONOMY TOURS for each kind of visit and/or activity offered, and this pricelist will be included in their profile. 

In such cases where a PRODUCER modifies or cancels any of their services offered without notifying GASTRONOMY TOURS, the PRODUCER is still obliged to honour all requests that the PRODUCER has agreed to under the Terms and Conditions in force at the time of the acceptance of the request(s). 

The PRODUCERS guarantee the validity and accuracy of their pricelist, and the latter cannot be modified without prior notification to GASTRONOMY TOURS 

Gastronomy Tours may, at its sole discretion, refuse and/or make such changes to the material submitted by the Producers for their profiles to ensure the material’s suitability, mainly in terms of phrasing, for use in the Platform. 

4. a) PRODUCERS participate in the GASTRONOMY TOURS website and Application free of charge

4. b) GASTRONOMY TOURS is paid for visits to PRODUCERS, directly by the USER at 10% of the PRODUCERS charge with a minimum of 3€ per person. 
For activities, Gastronomy Tours is paid through a 15% commission of the price of the PRODUCER’S activity that is deducted from the Producer with a minimum of 3€ per person.  The final breakdown will always be mentioned on the voucher issued to the producer. 
Upon completion of the reservation, GASTRONOMY TOURS issues a reservation voucher and sends it to both the USER and the PRODUCER. USERS must present it to the PRODUCERS as proof of the reservation and entitle its owner to a discount for any purchases made by the producer in the case of a visit, not in the case of an activity, as stated below in Paragraph 6. 

5. Visitors pay the nominal price of the visit or activity as presented on the PRODUCER’S profile to Gastronomy Tours once the producer has accepted the requested visit or activity that they have booked, and issues a receipt to the USER while the PRODUCER will have to issue an invoice to Gastronomy TOURS for the amount due, not including the 3€ booking fee for visits or the 15% commission for activities as it will be mentioned on the booking confirmation voucher that the Producer receives once has accepted the booking request.

 6. Should the visitors make purchases from the PRODUCERS during their visit, not the activity, are eligible for a 10% discount for purchases exceeding 30 € per person or a different discount following the PRODUCER’S discount policy, which the producer must notify by email to [email protected] regarding any alternative discount. The discount details will always be specified on the booking voucher sent to the User and the Producer. 

7. PRODUCERS undertake to reply to reservation requests with a message of acceptance or refusal within 24 hours of the request’s receipt, failing which an automated message will be sent to the Visitor that the PRODUCER is not available. 

8. USERS have the right to cancel their visit and/or activity within 14 days from the date of confirmation of their reservation and up to 7 days before the date of the visit/activity, and GASTRONOMY TOURS undertakes to refund to the Visitors all amounts paid by them. In this case, the PRODUCERS have no claim against GASTRONOMY TOURS and the USERS. 

Should the USERS cancel the activity late or do not show up on the scheduled activity date, the PRODUCERS will be reimbursed by GASTRONOMY TOURS.

9. Producers who cancel a reservation due to force majeure or for reasons they could not have foreseen or prevented shall inform GASTRONOMY TOURS of the cancellation at least 48 hours before the commencement of the programmed visit/activity and, should they so wish, suggest a change of date for the visit/activity, provided that this is accepted by the Visitors, else  GASTRONOMY TOURS shall refund whatever amount collected from the Visitors, whilst the PRODUCERS agree to render GASTRONOMY TOURS harmless of any related claims. 

If the PRODUCERS cancel the reservation for reasons other than those provided for in the immediately preceding paragraph or do not appear at the agreed time at the agreed place, GASTRONOMY TOURS is obliged to refund to the guests the amount received, and the PRODUCERS shall compensate GASTRONOMY TOURS with the amount of 25 € per guest. They will also be responsible for compensation for any damage to GASTRONOMY TOURS including moral damage. In addition, GASTRONOMY TOURS will be entitled to terminate its cooperation with the PRODUCER in question and delete its profile from its platform. 

10. PRODUCERS can terminate their cooperation with GASTRONOMY TOURS by lodging an advance notice of one (1) month and provided all visits/activities booked via the Platform of GASTRONOMY TOURS have taken place. Similarly, GASTRONOMY TOURS may terminate its cooperation with Producers but without prior notice of termination should the Producers be in breach of their obligations. 

11. Within the framework of their cooperation both GASTRONOMY TOURS and PRODUCERS process data of a personal nature related to the representatives of either party, to their personnel, and the Visitors. GASTRONOMY TOURS hereby informs that the personal data it processes belongs to the sole proprietorship company under the name Alexandros-Ioannis Megapanos of Epaminondas (Data Processing Manager) with legal name Gastronomy Tours (or We), registered at the Chamber of Commerce of Greece, with GEMI (General Commercial Registry) number 083672802000, headquarters at the 1st km Pikermi- Spata Avenue, 19009 Pikermi, Attica, Greece and with Tax Identification Number: EL043478044. PRODUCERS shall inform GASTRONOMY TOURS of the identity and contact details of their Data Processing Manager during their agreeing to the present Terms and Conditions. Otherwise, no cooperation between GASTRONOMY TOURS and the Producers will be in force. The processing of data by both contracting parties is governed by the General Data Protection Regulation 2016/679 of the European Union (GDPR) and the national legislation in force for the protection of personal data. 

12. The Parties confirm that they fully comply with their obligations as described and enforced by GDPR and the current national legislation for the protection of personal data. 

13. GASTRONOMY TOURS has, at any time and using any means, the right to assign either part or the complete set of its rights and obligations which derive from the present to any third party and will notify the Producers to that effect in writing. 

14. For any disputes resulting from the cooperation between GASTRONOMY TOURS and Producers, Hellenic and Union Law are applicable, and the courts of Athens are designated as the competent courts to resolve such disputes